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Why Choose Phillips?
 
What Makes Phillips stand above the competition?


We have the experience you need.
Phillips is a full service real estate company that has been serving individuals, institutions and partnerships since 1977. Our property managers and directors have an average of 15 years of experience in their field. We currently manage over 400 locations consisting of over 8,500 units in the Puget Sound Region alone. We have a strong infrastructure to support our quality office staff of 50 Phillips’ employees and over 350 on-site client employees.

We know the property management business.
Our professional property managers, each with a specific market area as their specialty, have combined experience of over 150 years in property management. Continuing education programs are mandatory for both our property managers and residential managers. We also keep abreast of state and national real estate legislation and local landlord/tenant laws with continued education of both our property managers and site staff.

We share our volume buying power.
Very competitive premiums are available through our master insurance program offered through Marsh USA Inc., which can include or exclude earthquake coverage that is often unattainable through other carriers. Discounted print and on-line advertising with local papers, including over 50% savings over the open rate with the Seattle Times/PI print ads. Volume pricing on appliances ordered through General Electric and Sears. The option to participate in group rates for elevator service through Thyssen Elevator Service. These savings are subject to change upon the vendor’s discretion. Additionally, our established relationships with major contractors and builders in the region and our extensive renovation experience help assure fair and reasonable maintenance costs.

We will help protect your assets. We have a 24-hour emergency service, trained on-staff maintenance personnel, a master insurance program and access to experience industry legal consultants, combined to give you powerful protection in the event of an unforeseen problem.

We are dedicated to unparalleled service. From our president to our property managers and from our accounting staff to the on-site management staff, Phillips is committed to providing the highest level of individualized service. We maintain consistent, open lines of communication with our clients and provide customized, computerized reporting systems, tailored to our owners’ specific needs.

We understand the real estate market.
We are active in several professional real estate management organizations, including IREM, BOMA, RHAPS (AASK), CBA, MHCW and the Washington State Board of Realtors. We also keep abreast of state and national real estate legislation and local landlord/ tenant laws with continued education.

We get results. We are consistently below market averages for vacancy and delinquency performance on properties we manage. Perhaps that is why we enjoy an amazing customer satisfaction rate among our clients -- and we are always striving to do better.
 
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